DataSpring: making a trusted healthcare brand more memorable
CAQH had deep industry trust, but its name and digital presence struggled to stand out among healthcare data providers. I led the website UX and sitemap strategy for a complete rebrand—using performance data, stakeholder input, interviews, and qualitative and quantitative testing to shape the experience.
- +20%
- traffic year over year
- +10%
- key site events
- <3 mo.
- to recover organic performance